Delivery

Delivery times

Deliveries to most areas are made on a Tuesday, Wednesday or Thursday evening. Orders must be placed before 12pm Monday for same week delivery.

Delivery charges

Orders over $40 and within the Nature Dog delivery zone 1 are free*.

Orders of less than $40, within the delivery zone 1 incur a $15 delivery charge.

To check if you are in the delivery zone 1, please look for your suburb/postcode in the list here. Delivery zone 1 is approximately a 20km radius from Oakleigh South, Victoria.

Orders outside delivery zone 1, delivery is charged as follows:

Melbourne (outside delivery zone 1) and the Mornington Peninsula – $30*

Geelong, Ballarat and Bendigo regions, the outer north of Melbourne and the outer Mornington Peninsula – $40*

The Yarra Valley and Mt Dandenong area, Gippsland and the Surf Coast – $40*

*Applies to orders of a minimum of 1kg and a maximum of 40kg.

Pick-Up

The Nature Dog warehouse is located at 6/17-19 Edinburgh St Oakleigh South 3167

Opening hours:
Monday 11AM – 4PM
Tuesday 11AM – 5PM
Wednesday 11AM – 5PM
Thursday 12PM – 5PM
Friday CLOSED
Saturday CLOSED
Sunday CLOSED

Outside of these hours please CALL 0409 004 630 to arrange appointment.

Retail outlets

Please click here to find a retail stockist near you.

Further information

Delivery of products will be made by NatureDog Pty Ltd.

It is the customer’s responsibility to provide the correct delivery details and to have someone available to accept delivery. If no one is available to accept delivery, please notify Nature Dog as to a suitable drop off point or time.

  • Orders must be placed before 12pm Monday for a Tuesday, Wednesday or Thursday evening delivery.
  • Any costs associated with repeated delivery attempts will be the responsibility of the customer.
  • NatureDog Pty Ltd does not deliver on PUBLIC HOLIDAYS. Pickup can be arranged.
  • Delivery time is an estimate only. Please let NatureDog know where to deliver the food if you are not available. If you could leave out your own cooler bag or esky this would assist for all deliveries.
  • Late delivery does not constitute a failure of delivery nor does it entitle any person to compensation or cancellation of the order.
  • Nature Dog is not responsible for any loss or damage suffered due to a late or failed delivery.
  • Nature Dog can offer you weekly, fortnightly or monthly delivery of your raw dog food. To set up simply call 0409004630 or email info@naturedog.com.au.