Delivery

Notes on Delivery…please read.

Delivery of products will be made by NatureDog Pty Ltd.

It is the customer’s responsibility to provide the correct delivery details and to have someone available to accept delivery. If no one is available to accept delivery, please notify NatureDog as to a suitable drop off point.

  • Orders must be placed before 12pm Monday for a Tuesday, Wednesday or Thursday evening delivery.
  • Any costs associated with repeated delivery attempts will be the responsibility of the customer. 
  • NatureDog Pty Ltd does not deliver on PUBLIC HOLIDAYS. Pickup can be arranged.
  • Delivery time is an estimate only. Please let NatureDog know where to deliver the food if you are not available. If you could leave out a cooler bag or esky this would assist for all deliveries.
  • Late delivery does not constitute a failure of delivery nor does it entitle any person to compensation or cancellation of the order.
  • NatureDog is not responsible for any loss or damage suffered due to a late or failed delivery.
  • NatureDog can offer you weekly, fortnightly or monthly delivery of your raw dog food. To set up simply call 0409004630 or email info@naturedog.com.au.

Delivery costs

Orders over $40 and within the NatureDog delivery zone are free*.

*Orders less than $40.00 and within the delivery zone will be charged $15.00 delivery fee.

The delivery zone is a 20km radius from Oakleigh South.

Please refer to the list of postcodes provided here

Delivery is only made to the areas specified in the list of postcodes/suburbs. If your postcode is not listed, please contact NatureDog.

All orders outside the 20km radius delivery zone are as follows:-

Outer Melbourne and the Mornington Peninsula – $30 delivery fee.

Geelong, Ballarat and Bendigo regions, the outer north of Melbourne and the outer Mornington Peninsula – $40 delivery fee.

The Yarra Valley and Mt Dandenong area, Gippsland and the Surf Coast – $40 delivery fee.

The delivery fee applies for 1 – 40kg. 

Contact NatureDog for further information, payment details and delivery days.

Direct Sales

The NatureDog warehouse is open Monday 11 – 4pm Tuesday – Wednesday 11 – 5pm and Thursday 12pm – 5pm.

Address 6/17-19 Edinburgh St Oakleigh South 3167

Outside of these hours please ring 0409004630 to arrange appointment.

Retail Outlets

Please click on the link to find a retail outlet near you. https://naturedog.com.au/faq/