Please read the following information:
Delivery of products will be made by NatureDog. It is the customer’s responsibility to provide correct delivery details and to have someone available to accept delivery or to provide a suitable drop point. Customers may be charged a delivery fee if there is no suitable drop off area and the product has to be re delivered.
Deliveries are made within 10 days of the date of order subject to product availability. Orders received on Wednesday, Thursday or Friday will be delivered the following week.
Deliveries will occur on Tuesday and Thursday evenings. Please contact NatureDog to find out delivery day.
Deliveries occur in the evening from 7pm onwards.
Orders over $40 and within the NatureDog delivery zone are FREE.
Orders less than $40 will incur a $12 delivery fee.
NatureDog delivery zone is approximately 20km from Camberwell. If your address is outside our delivery area please contact us to see if we can make other arrangements. Note we do not deliver to post boxes.
NatureDog can be delivered via refrigerated courier to the outer suburbs of Melbourne and country areas. Please contact us for cost of delivery to your area.
Our retail outlets are listed in the FAQ section.
If you have any questions regarding our home delivery service please contact us via the form below.